Spalding Screwfix store is best in the UK

March 2016

The Screwfix team at the Spalding store is celebrating after scooping the company’s highest accolade and being named the Screwfix Store of the Year 2015. Beating off competition from more than 450 Screwfix stores up and down the country, the Spalding store progressed successfully through both rounds of the contest to take the coveted title.

Graham Bell, Screwfix’s store operations director, visited the Spalding store during the competition and was very impressed by what he saw. He commented:  “Our annual ‘Store of the Year’ competition is fiercely competitive, it’s built on measuring performance on both sales and service, alongside how the store is presented and interaction between staff and customers.

“Our branch in Spalding not only ticked the right boxes in terms of being commercially successful, but the team members are completely dedicated to their work and are enthusiastic about their products. The store has made a huge contribution to The Screwfix Foundation and sets a great example to other stores. The Spalding store also provided a fantastic example of the focus on career progression within Screwfix and it’s clear the staff are proud to represent Screwfix and are committed to delivering great customer service”

“It’s fantastic to see such enthusiasm and dedication in one of our stores, and we’re delighted to name it Screwfix Store of the Year.”

Emma Watts, branch manager at Screwfix Spalding, said: “It’s great to be recognised as one of Screwfix’s top branches, and is testimony to the hard work and passion of the whole team. Key to winning was getting staff buy-in, with everyone in-store engaged with the competition process.

“For us, it’s just about providing the best levels of service every day and this is something we will continue past the competition. Our customers know that when they come in store they can speak to a member of staff who can help find the right products. This is a really valued part of our overall offering.”

Screwfix offers customers a quick and easy way to purchase products at a time and place to fit in with their busy schedules, by simply selecting items from the catalogue, or online using Screwfix’s Click & Collect service – enabling them to check the products they require are in stock and then collect just five minutes later from the store.

Visit Emma and the team at the Spalding store, located at Unit 1, Bervor Close off Wardentree Lane, Pinchbeck, Spalding, Lincolnshire, open Monday to Friday 7am-8pm, Saturday 8am-6pm and Sunday 10am to 4pm; or visit www.screwfix.com for more information on Screwfix’s new range of products. You can also call 03330 112 112 or pick up a copy of the new catalogue at your local Screwfix store or order it online