Screwfix showcases business services at Facilities Show
Screwfix, the UK’s largest multi channel supplier of trade tools, plumbing and electrical products, will be showcasing its range of bespoke business services for Facilities Managers on stand M1250 at the Facilities Show at ExCel on 17-19 June.
Visitors to the stand will have the chance to find out more about the unique service offers available. Screwfix Business Services include a dedicated Account Manager for every business with specialist expertise for their sector, a Freephone and mobile friendly phone line, which aims to be answered by a live agent within 10 seconds, along with individual reports and analysis to make it easier to keep track of purchasing across Screwfix‟s range of 23,000 products.
The friendly and knowledgeable team will be on hand to discuss queries and requirements across a variety of sectors such as education, hotels, leisure, industry, retail and agriculture.
Stephen Henagulph, Business to Business Manager at Screwfix, comments: “The Facilities Show is a great opportunity for us to showcase our specialist Business Services, which are designed to assist Facilities Managers across all industry sectors. We know these customers are busy with their job, so we’re focused on delivering a convenient service that enables them to get what they need, when they need it, so they can focus on the job in hand.”
Screwfix provides their Business Services customers with a next day delivery service on all orders received before 7pm, or alternatively over 11,000 products can be purchased in one of the 344 Screwfix stores across the UK.
In addition, Screwfix’s ‘Click & Collect’ service allows Facilities Managers to order online or over the phone with collection of their goods just five minutes later from their nearest store. A team of 14 Account Managers provide individual support to facilities management companies.
As well as providing reports and analysis of individual accounts to enable thorough control and management of purchasing, Screwfix Account Managers visit their customers on a regular basis to establish strong partnerships and identify how they can best support them.
Business account holders also benefit from a specialist ex-vat catalogue along with bespoke deals with products especially chosen for business customers.